Just like any business, Parksite faces threats from cyber criminals trying to hack into our systems. One major tactic they use is phishing emails, which can look legit but start causing trouble within 11 seconds once opened. Our IT team is always on the lookout for these threats. But what exactly do they do to keep our business safe? As we kick off season 3 of Podcast 71, you'll meet one of our Cyber Superheroes, Scott Ummel, Service Desk Analyst and Cyber Security Specialist. Scott tells us not to freak out if we open a phishing email and shares the one crucial thing we shouldn't do if it happens.